The Taff Riverside Practice
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Riverside Health Centre, Wellington Street
Cardiff, wls CF11 9SH - (292) 080-3200
Hours
Chamber Rating
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Iwemah Daniel
Very poor service at front desk too poor
Mar 14th, 2023 -
David Dobson
Reception staff are totally incompetent. I filled out the application form in the surgery, they took copies of proof of residence and my passport, and I was told I would be registered within 24 hours. Now, 5 days later, when I tried to make an appointment, I was told I wasnt registered. I need urgent medical care and this is the response I get. Remarkable.
Jan 13th, 2023 -
Maria 2245
I have never, ever dealt with receptionist so rude in my life. I called as I am extremely concerned about my mothers health, I wasn't rude once litering everything I said with 'please' and 'thank you's. Receptionist answered with an attitude from the get go, spoke to me extremely brashly then slammed the phone down at the end. Not once did I reciprocate the bad attitude and yet she carried on this way for the entire call. I understand you're over worked and underpaid, I am sorry it's this way but when someone comes to you with a genuine problem you need to do your job. I'm not the one paying you. At a time our government is clearly leaning towards privatisation it's sad that some staff make it easier for them with their stinking attitude. Me and my sick mother who is borderline on her death bed are not the right people for you to be taking your frustration out on.
Jan 8th, 2023 -
R Enam (porobasi)
Avoid this gp if you can. My whole experience with them disgusting. I had so many issues with that practice.
Jan 27th, 2022 -
Mohammed Rahman
Very bad experienced staff at the front Desk.
Sep 14th, 2021
Contact Info
- (292) 080-3200
Questions & Answers
Q What is the phone number for The Taff Riverside Practice?
A The phone number for The Taff Riverside Practice is: (292) 080-3200.
Q Where is The Taff Riverside Practice located?
A The Taff Riverside Practice is located at Riverside Health Centre, Wellington Street, Cardiff, wls CF11 9SH
Q What days are The Taff Riverside Practice open?
A The Taff Riverside Practice is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 8:00 AM
Q How is The Taff Riverside Practice rated?
A The Taff Riverside Practice has a 3.3 Star Rating from 8 reviewers.
Hours
Ratings and Reviews
The Taff Riverside Practice
Overall Rating
Overall Rating
( 8 Reviews )Iwemah Daniel on Google
Very poor service at front desk too poor
David Dobson on Google
Reception staff are totally incompetent. I filled out the application form in the surgery, they took copies of proof of residence and my passport, and I was told I would be registered within 24 hours. Now, 5 days later, when I tried to make an appointment, I was told I wasnt registered. I need urgent medical care and this is the response I get. Remarkable.
Maria 2245 on Google
I have never, ever dealt with receptionist so rude in my life. I called as I am extremely concerned about my mothers health, I wasn't rude once litering everything I said with 'please' and 'thank you's. Receptionist answered with an attitude from the get go, spoke to me extremely brashly then slammed the phone down at the end. Not once did I reciprocate the bad attitude and yet she carried on this way for the entire call. I understand you're over worked and underpaid, I am sorry it's this way but when someone comes to you with a genuine problem you need to do your job. I'm not the one paying you. At a time our government is clearly leaning towards privatisation it's sad that some staff make it easier for them with their stinking attitude. Me and my sick mother who is borderline on her death bed are not the right people for you to be taking your frustration out on.
R Enam (porobasi) on Google
Avoid this gp if you can. My whole experience with them disgusting.
I had so many issues with that practice.
Mohammed Rahman on Google
Very bad experienced staff at the front Desk.