mydentist, countisbury avenue, llanrumney

Fantastic practice! Staff are friendly and the female dentist goes above and beyond to listen to issues and help to the best of her ability. Myself, my husband and my 3 children are registered here and we have always received the best care possible. It would take for us to move out of the area to leave this practice...If we could take our dentist with us, we would lol.
Jul 31st, 2022

Excellent service fantastic dentist and staff
Apr 22nd, 2022

Dr Abbas was not qualified enough to do my treatment which cost 500, in agony after 18months with a root canal infection after infection from there, did not have the equipment, to assist the tooth, went to another dentist they done with in 2 visit, they would not refund me, or, recommend this dentist the pain I suffered was unberable he did not know what he was doing.
Mar 16th, 2022

I visited the practice today for my wife appointment at 4:15 pm today. We were 9 mins late due to the heavy traffic. We were told that we couldnt be entertained as we were late. On repeated request to speak to the doctor and see us, the two ladies working there were very rude. We were outside the clinic and said would like to request the doctor and wait for him outside, we were threatened by one of the nurses that she was going to call the police. Police ? For what ? Is this the way we are treating our patients. Never experienced this arrogance before. We were really scared and moved away. I work with nhs and had taken time off for this appointment since my wife cant drive. We always try to see the patients even if they are late thinking about the cause of delay like finding a parking space etc. but this was scary encounter, being threatened of police for no reason. I am very much aware of zero tolerance policy in nhs. But these two ladies were rude not ready to listen to anything I said. I just cant visit this place again due to the unfriendly environment that was created.
Oct 11th, 2021

I had an appointment for 2pm and left my house at 13:10 so I had more than enough time to get to my appointment with catching 2 buses and all to get there. There was a lot of traffic so I started to panic and thought I better ring so I rang to let them know I was going to be a few minutes late due to traffic and their phone was off for some reason? The automated message said they're closed between 1 and 2 which I'm guessing is probably for lunch but I never knew that would be the case ever as I've never called during that time so when I arrived I explained that I tried to contact them and the girl said she'd go check then came back and said I have to rearrange??? I don't understand how traffic is my fault I didn't tell everyone to go drive on the road today I would have thought they'd be a bit more understanding and at least question why I was late but no they couldn't care less and just said no
Jul 4th, 2021