Wales Mailing Service

Literally the worst post office in the UK! The woman who works there is SO rude!!

Permanently closed at the beginning of 2023. Have suggested an edit to Google maps as was still showing as open at times.

Great Royal Post Office the place is inside the shop, so it's really convenient - when you're visit here, you can also do the small quick shopping. Great stuff! Th ... more

What a waste of time and energy having this post office here it shuts every day at 3pm While most of us are still at work, So unless you're unemployed and solely going th ... more

Never open! Nice staff but the hours of opening until 10pm daily are a joke. Pretty much guaranteed it will be closed if you go after 4pm or 5pm

According to this website this post office should be open today up to 1pm - just walked down in the blazing heat to find that it is not open due to cross over! This post ... more

staff dismissed my mail today at around 2 pm to process, and turned me away. How bad it is.

Love this shop!

After reading reviews on here must say people are ignorant to fact this poor woman is they only cashier that works here shes over run most days but always gives good serv ... more

Terrible service, requested to be left in a safe place and they just took a photo of the street infront of my house and left and didnt deliver

Hermers are the best of loesing your parcels would never use again u can't even get to talk to anyone to solve this problem

Opening hours are ridiculous, absolutely no good if you work and are left a red card minus an item reference number so you cant redirect

Very rude staff, I tend to drive to Tredegar, customer service is poor for a post office, shop is also tired.

This has a fair range of products at fair prices. Sells sweets, crisps, stuff for dinner, rubbish sandwiches and dairy products. Half the staff are lovely and the other h ... more

Top Service as always from Paul! Paul Barrow transport have been tripping large steel deliverys for us from Wales to London. We couldnt recommend them enough. Drivers are ... more

Called to get a price on posting a normal sized letter to Southern Ireland, not more than 100g and signed for on delivery. I was told I could only get an approximate pric ... more

Parcel delivery depot!!!!

Would have a zero if I could they don't deserve a 1 star! Absolutely terrible company. Definitely won't be using them again!

Staff nice but opening hours wrong at shop and on here. 9AM opening time!!

Needs to train staff properly about what the amazon service

Ordered on Uber Eats. 40 worth of food and they sent 2 items out of 10. Ordered 2 pastas, 2 Garlic Breads, 2 Drinks, 2 Deserts, 2 Fries and ONLY RECEIVED 1 Pasta and 1 Ga ... more

The staff can't speak a word of English, and if you go to buy something with out a mask on they will take the money and the item and refuse to give you the money or the i ... more

Very disappointed.!!!!!! Parcel taken back to sorting office today. Unfortunately I was at work Why wasn't it left at my safe place(outbuilding). Obviously my usual postm ... more

NEVER OPEN AS ADVERTISED , need to update website with accurate opening hours

One of the worst courier firm's in the UK AVOID at all cost.

Whoever was in the Post Office refused to scan my returns barcode. He raised his voice and refused to show me any Post Office ID.

Said they tried to deliver 6.09pm I waited in all day and they didn't try phoning me or anything they didn't even knock my door but yet they think they attempted to deli ... more

Waiting for a parcel all day Says online attempted I've been here all the time Now it says delivered not to me it's not

After a wonderful service in 2021, with accurate tracking and drivers who could follow basic instructions, throughout 2022 Ive had repeated issues with every single deliv ... more

Thank you very much Daniel Renno for costing me 3 and a half hours of my Saturday trying to track down a parcel that you couldn't be bothered to deliver as it was probabl ... more

Zero stars for customer service. Rude, unhelpful, misleading, refusing to provide services that you know a post office should have, like stamped return envelopes. Make yo ... more

(Translated by Google) From entering the company, I was discharged within 30 minutes. The guys even helped me open the tarpaulins. I have never experienced such kind and ... more

ordered a deck and griptape from a Belgian store (ordered from there before with zero problems) and my stuff was sent in two parcels. only one has shown up and the more e ... more

We normally have a lady deliver our parcels from DPD who to be fair has been really good, unfortunately these last 2 deliveries have been delivered somewhere else ?? The ... more

Dreadful service, driver drove past us and sent a photo of a field telling us that he'd missed us. Utter rubbish as we saw him drive past us without stopping

OPENING HOURS ARE SHOCKING!!!

If zero was a rating this post office would have had it. Didnt want to help, wasnt interested in assisting

Zero communication from the company, the item I ordered has shown as sitting in their delivery depot for 3 days straight and still didnt arrive in time. Difficult to cont ... more

Waited in all day today, as it said it would be delivered 2nd of May between 7am and 7pm. A totally wasted day