Celtic Couriers Ltd

Unfortunately, the comments can't be given 0 star. They sent my package wrongly, and they clicked to deliver it without confirming the consignee, and they won't call or anything to inform you.
Apr 26th, 2023

I have never experienced such atrocious customer service talk about tell me a story! Three times a parcel was meant to be collected. On the second attempt I was told that the van was on its way as we spoke. On the third attempt yes, it was being collected and yes the driver would text me when it was picked up. No text and parcel not collected. Not one call to tell that there was a problem or a reason other than when I asked I was told that the driver didn't have enough time. Obviously selling out to Owens group was not a good move as the service used to be impeccable previously.
Mar 31st, 2023

The only delivery company i know that has a collection request form and then completely ignores it. Apparantly, despite the request, the sender requested it went out for delivery again, and apparently they can only leave it in a safe place if the seller requests it. I purchased these items and was the one they were being delivered to so not exactly sure in what world that makes sense. Had ordered from a few other wholesalers at the same time and all the other orders came within 24hrs, delivered on the Saturday and left in a safe place because I work 6 days a week. This is the only courier 'service' whereby I am still waiting for my items after 4 days, having already had to request collection in the first instance. I will be cancelling this order and not using that wholesaler again, purely thanks to the awful service provided here. I will also be refusing to work with any other wholesalers who use Celtic Couriers or APC in the future. It will be an absolute pleasure not to have to deal with these companies again.
Mar 31st, 2023

Have received a number of deliveries from Celtic Couriers over the last year and have always found the drivers to be reliable, on time and friendly.
Feb 2nd, 2023

Nov 7th, 2022