Well Shotton - Shotton Lane

Poor service here. They forgot to request a repeat prescription for me which left me without meds for a week last month. Went today to pick up meds for my daughter and arrived at 11.45am to find they'd closed early. Another customer was also there and was just as cross as I was!
Apr 23rd, 2023

Updated review... Always closing at lunch times but Google says that it's open. Gone 2 weeks now without medication and they don't answer the phone. I was literally at the door when a lady said 'closed for lunch' when Google said open till 6pm. You're a pharmacy, not a doctors. People need their meds and majority when you're 'on lunch' Take it in turns like a normal business, people are more important than your sandwiches.
Mar 21st, 2023

It seems like they change their stuff a lot and close the shop every chance they got. They make mistakes on our prescription often. Only reason we go there because they close to Shotton lane GP which they are a joke on their own. I suppose whole medical system in UK is the biggest f....ed up institution.
Feb 3rd, 2023

Nightmare. Staff just stare at you while your waiting to be 'seen' by one of them, and there are at LEAST usually 3-4 of them. Then it's "oh, we don't have your prescription, try the doctors next door", then you go the doctors and they say "no, the pharmacy should have it" and then this continues to happen, going back and forth, even AFTER you've been told about a week BEFORE that it's "ready". And THEN when you DO go to pick up your prescription, guess what? That's right, it's NOT ready! And you're told to wait anywhere between 10 minutes to an hour!?!?! Yeah, mega frustrating place, and that's putting it nicely...
Jan 12th, 2023

always found staff helpful
Jan 9th, 2023