Witter Towbars

Spineless management who's too scared to say things man to man.
Mar 20th, 2023

Excellent service sent towball for repair and service got it back within a week thanks to Seren for all her help
Mar 18th, 2023

Great service from Steve fitting a Witter detachable towbar to my new car. Highly recommend their services
Feb 19th, 2023

Having initially found Witter online regarding the purchase and fit of a towbar, the initial process was made to seem pretty straight forward. After payment was made I was then asked multiple questions that should have been asked before my payment was taken. To add to this, the items I requested where out of stock, again it would have been helpful to have been informed of this prior to payment. After booking my appointment to have my towbar fitted I was contacted the evening before the installation date by the contracted fitter to be told that the electrics for my vehicle are out of stock. The fitting was then rebooked for the following week which was extremely unhelpful. The only communication I have had has been with the contracted fitted, who was very helpful. It would have been nice for somebody from Witter to contact me to make me aware of the delays. Very unprofessional service from start to finish and would highly recommend avoiding these services.
Oct 30th, 2022

I recently purchased a swan-neck towbar and 13 pin socket direct from Witter, to be fitted by one of their agents. Foolishly I presumed that having requested a 13pin socket to be fitted I would receive 13 pin wiring. Sadly that was not the case! I thought that if one was only going to tow a trailer, most people would request a simpler 7N socket. I accept (with the benefit of hindsight) that the error when ordering the towbar from Witter was mine, because I misunderstood Witter's meaning of the word universal. I thought "universal" meant the wiring was not "make specific" and would fit any car. Perhaps I was somewhat nave in thinking that ordering a 13pin socket with minimum wiring would trigger the question are you going to tow a caravan? Therefore, I have to say that some of my disappointment is directed at Witter for not asking that question, and some at myself for thinking that universal meant universal, and not minimal. Consequently I have no electrics to the interior of my caravan. Incidentally, it appears Witter have changed the wording on their website since I ordered my towbar! The one star is for lack of clarity on the web-site.
Sep 18th, 2022