Staveley Head

Really nice to speak to Will bend over backwards to help
Jan 11th, 2023

Took out policy with them for my motorhome easy to take out Sent no claims proof which is 5 years previous insurance company put 6 years on the document so they have charged 39.50 for amending the policy some were along the line I've gained a years no claims and no one seems bothered.
Apr 12th, 2023

At renewal, Staveley head asked for a copy of MOT certificate after the 14 days cooling off period (they waited exactly 28 days) and gave me less than 6 hours to send it over before cancelling my policy at 3pm that day. My policy was for 188 and total cancellation fees amount to 173.25 and wont review. What a way to treat a renewing customer. I have 4 other policies with Chris Knott Insurance and 100% recommend them. Avoid these scamming cowboys.
Apr 2nd, 2023

they gave ma a quote of 198 I paid then said I had to show proof of no claims bonus on motorhome insurance, I explained I had full no claims on my car but as it was my first motorhome I never had motorhome insurance. they then said the price would be 570 I said no please cancel it they then said admin charges and cancellation charges left me with a 38 refund which they never paid.
Mar 20th, 2023

Loads of very personal details wanted by them after they've taken your money and sent documents( please be aware of ticking/signing their terms. Even if the policy has not started and you cancel they still get their 25 cancellation fee from you and you have to wait up to 6 weeks to get your money back!) Bad business practice on their part. I ended up paying 100 more than their quote for a reputable company and piece of mind and no intrusive questionnaires to fill in. Never again check reviews on them
Feb 15th, 2023