Waterside Medical Practice - Briton Ferry Health Centre

Mar 19th, 2023

You read the reviews and you think it can't really be that bad? No in reality it's worse. You go there and ask a simple question about your son's medical history, get a rude reply from the receptionist saying "I can't help you"! All I asked for was a call back off a GP at sometime, but got told I need to ring at 8 in the morning to request an appointment. What for? It's no wonder so many people are requesting to move over to the other surgery. Will be doing the same as soon as possible
Feb 5th, 2023

generally the people are okay but it took me a whole week just to get a repeat prescription that i'd ordered at the beginning of the week prior. first of all we phoned for the repeat and were told to come in within the next few days which we did, but then we were told that no order was made. we phoned the next day to order again and then came in the day after to collect it, but this time they gave me the wrong medication. i managed to get it the third time we tried but really it shouldn't have been that hard. this was just for a ventolin pump for my asthma which is a pretty common order, but my point is that i could have had an ashtma attack in the time that we waited and it could have been fatal because i didnt get my pump. thankfully i didnt but yeah
Jan 20th, 2023

Very hard to get a appointment ,a few really bad dr's like Dr Moore and Dr Williams but other dr's like Dr melin were good
Jan 17th, 2023

Dec 26th, 2022