Asda Bridgend Superstore

Not sure about their New awards app. I had 5 on mine and used it against a purchase of just under 20 .... great..... I looked at the app when I got outside and found I'd got another 5 credit. Can't fault it!. Back to the shop Asda is Asda, lots of bargains as usual.
May 1st, 2023

Good store but not as good as it was under Walmart
Apr 28th, 2023

Order on line every week....put up with the ridiculous replacements....ordered express delivery tonight ...paid alot for it, came 45 minutes late when we were supposed to be at a family event, tried contacting Bridgend Asda for 30 mins to cancel the order, kept getting cut of. Literally appalling service, bloody abismal, I will now be shopping elsewhere
Apr 26th, 2023

Apr 14th, 2023

I have never been more insulted by a member staff than I was today. I entered the store to meet up with my mother, I walked past the tills and photo booth to wait where she was likely see me. I paused by the 'lockers' after the booth to turn my phone off to conserve the battery. I then moved to sit in the photo booth to check the prices of ID photos. I did not take any. After leaving the booth I was confronted and falsely accused by a member of your staff for taking photos on my mobile. He refused to listen to what I was actually doing saying 'I wasn't born yesterday. You probably deleted the photos.' When I offered to show that my phone was off and that there were no photos taken in store. I couldn't stay inside a store that wouldn't even give the benefit of the doubt. Edit to add requested information: My visit was on the Sunday 23rd April (same day as initial reveiw) at approx. 1320. I had time to type on phone in car and mum had looked for me at the front a few times before coming out to find me - leaving her trolley by the security guard post before returning to store with me + app on smartphone. Her receipt is timestamped 1336 from the manned checkout. I am unsure how much detail would be needed to ID the staff member in question compared to how much can be shared on a public platform so apologies if I'm too vague. The colleague in question was male, with a dark bushy beard that spoke with the security post after the incident, just before I left the store in a bad mood/upset. If more detail is needed please can I have an email I can contact as I do not feel like a public forum is a place for full details as the staff in ASDA are usually helpful and friendly and I do not wish to cause too much of a backlash on someone who may have just been having a bad day and taking it out in the wrong way.
Apr 19th, 2023