Canolfan Gwaith Pen-y-bont ar Ogwr | Bridgend Jobcentre

Proved that jobcentre can erase journal entries and backdate any queries also can change statements being backdated. At appointment saying one thing then in journal state completely different things. Took ages to answer questions and even when they do they answer selectivity.
Jan 16th, 2023

Did everything absolutely right that I possibly could have to make sure I covered myself at the job centre following a redundancy, so applied for universal credit the week I was laid off. I did this because it takes 6 weeks to process. I went to all the meetings, fulfilled my commitments and did 37 hours of proven job search a week but before I even had my first payment, my claim was cancelled. This was because I received my final weeks pay from the previous job. I even informed the job centre about this due payment in the first day of my claim and now I have no job, absolutely no money and the threat of losing my only means of transport is now hanging over my head. There is also no way to get in contact with them regarding universal credit to dispute their cancelling my claim, meaning that I have to undertake the whole ridiculous process again and hold out for another 6 weeks on my meagre monetary remains before I'm able to eat. Some of the staff are genuinely helpful and care but overall, it's obvious that there is absolutely no concern for real people. Everyone without a job there is considered to be a scrounger or a benefit fraud right off the mark. They've absolutely screwed me over.
Jul 21st, 2019

May 31st, 2019

Job centre. More like joke centre. Staff are not bothered any more about helping you back to work. You can't use the phones there any more so what is this place for. Is it just for benefits and shouldn't it then be called the benefits centre. I remember picking cards off a wall board and taking them to a member of staff where they sat down with me and helped get a job. What happened to that place. Oops showing my age ha ha.
Aug 8th, 2018

So I missed a job search meeting on the 2nd because I started my CSCS course on the 12th because I didnt contact them before the 14th they stopped my claim Im just lucky to have passed my CSCS course
Jul 7th, 2018