Costa Coffee

Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 More
Apr 30th, 2023

Expensive and not very hot. I try to avoid Costa and the other big brands and use a local cafe instead much better value, but this visit was with a friend and he insisted we go to Costa. Never again.
Apr 21st, 2023

The staff at Costa's are friendly and hard working. I regularly go to the Caroline Street shop with a group of friends and always get great service. However, there are some serious issues with this establishment caused by the franchisee not being willing to spend any money on its upkeep. Ripped furniture, broken toilets and poor wi-fi are letting the place down. In addition, equipment that staff need to do their job is often breaking down including the app reader. During my last visit they'd run out of coffee at about 3pm. Apparently, the area manager for Costa is incapable of negotiating for improvements with the franchisee who has other Costa shops in a similar state of disrepair. People visiting a Costa coffee shop for the first time will be leaving this one with a negative impression of Costa as a brand. It is only the brilliant staff and great location that makes this Costa worth visiting.
Apr 29th, 2023

Pop in most Sundays. Staff are brilliant, helpful and welcoming.
Apr 19th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 17th, 2023