Mountain Warehouse

Oct 26th, 2022

I went to the Brecon store,the staff were not interested in helping me to busy talking to each other, I did purchase something and said thanks and goodbye just for them to blank me and go back to their conversation
Feb 18th, 2023

I was just on my way to a lake up in the mountains... Right for starters I Had a North Face coat on.. La sportiva Boots , North face hat , and other bits and pieces... I belong in that shop.. And a security guard followed me around like I was some yob.. I'm 46 year old grandfather it's not my fault I look so young ... ... I went in for some fleece gloves as you can imagine beginning of January in mid Wales is pretty cold .... Won't go there again .. But maybe if your a youth from Cardiff's hoodie mob they will be fine
Feb 13th, 2023

Fabulous customer service .. a refund in the Merthyr Store was easy enough even though my purchase was originally on line then I had to go to the Brecon store where they were keeping an item of clothing which again was easy enough .. overall an exceptional experience of customer service from both stores
Jan 24th, 2023

I was working at the store fitting fire doors etc the staff were absolutely brilliant with customers so helpfull and chatty and they was lovely to me also excellent xx merry Christmas
Dec 5th, 2022