Brecon Medical Group Practice

Getting an appointment is a difficult and extremely stressful! There is no hold line queuing system, so you can keep calling, getting cut off, then calling again and hence put to the back of the queue, trying this over and over again until its been 30-60mins and when you do get through the appointments are gone. And this is the experience of both my partner and I on several occasions over the last year alone. My experience of the doctors themselves is fantastic. But if you cant get an appointment whats the point??? They need some serious investment into their appointment system.
Nov 1st, 2022

Mar 21st, 2023

Helped me out as I was working in Brecon...away from home. Fast response
Mar 10th, 2023

Took 15 minutes for an answer (which isnt too bad) then i the receptionist kept asking me to repeat myself because the phone line kept cutting out (not her fault) but then i kept repeating myself then just sighed and put the phone down.
Jan 31st, 2023

fantastic service especially given the staff shortages
Jan 29th, 2023