Ravenscourt Surgery

Feb 22nd, 2023

Absolutely TERRIBLE. They lie, lose prescriptions, and the waiting times are soul - destroying!! Should be reported to the health board.
Feb 19th, 2023

This Practice has managed to sort out the call waiting times & difficulties seeing a GP recently. Well done, your care navigating system is really efficient and my son was able to get through quickly and get a GP appointment. Staff have always been great and now you have this efficient service, the whole experience is 5 stars.
Dec 23rd, 2022

Been waiting a mth for phone call then they make out they tried to ring, been on fone since yesterday supposed to ring by 6.30 today & still nothing, complete joke
Dec 19th, 2022

Been with this doctors surgery for over 10 years and the service has never been good but now it is absolutely shocking. Rude staff and lazy doctors who refuse to see patients and hide behind covid. They dont ring back when stated and dont pass on referrals. Today asked for my child to see a doctor after having been kicked in the head to be told they cant make an appointment for me and the doctor will ring back to then have the receptionist ring back and say doctor said go straight to A & E - what a waste of resources giving the hospital more to do! Complaint going to GMC. The surgery is in a right mess as well - considering there are sick people visiting you would think they would finish the renovation works which were started years ago!
Nov 24th, 2022