The Pirate

Service : 5/5 More
May 3rd, 2023

Apr 27th, 2023

Dreadful Customer service. Rude , condescending staff........just dreadful! It seems that all three businesses are run by the same people ( cafe, gift shop and ice cream shop) . Made my family and I feel very unwelcome on two separate occasions during the Easter weekend simply for asking " is the gift shop open?" And " is the cafe still serving food?. Both times the staff were unprofessional. An arrogant dismissive older man and a rude woman in her late 40s stomping back and forth in the cafe and she had a really awful attitude. They obviously do not value customers and feel that they can speak to people rudely. I am usually a big supporter of small local businesses but in this case I would say please do not spend your money here, they definitely do not value your custom The service is a million times better in the Smugglers and Amroth Arms, we ate in both of them and the service in both the Smugglers and the Amroth Arms was amazing.
Apr 7th, 2023

Great selection of delicious cakes including multiple gluten free and dairy free options! Lovely staff too!
Apr 5th, 2023

The food at The Pirate Caf was enjoyable and filling. We found the staff at the till a bit preoccupied with other business at the rear end of the cafe while taking our order. Half taking our order and half trying to resolve some mechanical issue, even though it was apparent other staff members were resolving it. We found this a little awkward.
Feb 21st, 2023