Ron Skinner & Sons | Crosshands

Tok pushy and desperate for business
Apr 26th, 2023

Super helpful and friendly staff and cars are well piced
Apr 19th, 2023

They are absolutely fantastic, the welcome is very good
Apr 8th, 2023

Apr 8th, 2023

I bought a car Sept 2021 from their Cardiff branch I live nr ross hands and have to date taken it back 4 times for engine repairs in various forms, the first occasion being 2 months after driving off the fore court! On that first occasion, once the work was completed I was told they would test it before i was able to collect the next day, sounds good right- wrong as the next day I was told the same thing but they let slip the mechanic had been taking it home in the evenings to "test" it! The second time was for failed CB joints within 5 months of the first incident. this was done under warrantee then three months later I was called and told it would need to come back in to have the same thing done again as it had not been completed the first time round. This most recent time I called at the beginning of march to report another engine failure after my dash lit up again but there was no answer. I did not get a call back and had to chase them to book it in. when I went to collect my car following a call from them I was there for 30mins while they tried to find my keys as they had lost them they were found on the workshop floor. On each occasion I have asked for a report of work done but none was give. In addition, when I took it in for a service in 2022 as I was sold a service plan when I purchased the car they did not bother stamping the book. Avoid
Apr 3rd, 2023