Q Care Ltd
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The office, Nantgavenny Business park, Nantgavenny Ln
Abergavenny, wls NP7 6LG - (345) 481-6001
Hours
Chamber Rating
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Dom stevens
AWFUL!!!!!! So glad we left them.
Aug 23rd, 2019 -
Sue Sutton
Jan 11th, 2018 -
Tony Reynolds
My mother in law has 3 visits per day. 2 of the carers that come are great. However, we have had so many issues with the others. Vital medication missed, tablets dropped on the floor, cross infection procedures not followed, arriving late with no notification, working in a leather jacket stinking of smoke. Twice carers have turned up on our door and said " I'm new I don't know what I'm supposed to be doing." Some of these issues have been referred to safe guarding. We have met with the manager Kate who made the right noises but appears to have done absolutely nothing with us having had no feedback from her in over a month. We have just heard today that Q Care will no longer provide a service for my mother in law. It would seem that rather than put right their multiple failings they drop the client. It's usually not the girls fault but lack of training and being under staffed. I'm not sure what the "Q" in Q Care stands for but it most certainly is NOT Quality!!
Jan 7th, 2018 -
Maxwell Spaine
Oct 11th, 2017
Contact Info
- (345) 481-6001
Questions & Answers
Q What is the phone number for Q Care Ltd?
A The phone number for Q Care Ltd is: (345) 481-6001.
Q Where is Q Care Ltd located?
A Q Care Ltd is located at The office, Nantgavenny Business park, Nantgavenny Ln, Abergavenny, wls NP7 6LG
Q What is the internet address for Q Care Ltd?
A The website (URL) for Q Care Ltd is: http://www.qcare.co.uk/
Q What days are Q Care Ltd open?
A Q Care Ltd is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Q Care Ltd rated?
A Q Care Ltd has a 2.0 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Q Care Ltd
Overall Rating
Overall Rating
( 4 Reviews )Dom stevens on Google
AWFUL!!!!!! So glad we left them.
Sue Sutton on Google
Tony Reynolds on Google
My mother in law has 3 visits per day. 2 of the carers that come are great. However, we have had so many issues with the others. Vital medication missed, tablets dropped on the floor, cross infection procedures not followed, arriving late with no notification, working in a leather jacket stinking of smoke. Twice carers have turned up on our door and said " I'm new I don't know what I'm supposed to be doing." Some of these issues have been referred to safe guarding. We have met with the manager Kate who made the right noises but appears to have done absolutely nothing with us having had no feedback from her in over a month. We have just heard today that Q Care will no longer provide a service for my mother in law. It would seem that rather than put right their multiple failings they drop the client. It's usually not the girls fault but lack of training and being under staffed.
I'm not sure what the "Q" in Q Care stands for but it most certainly is NOT Quality!!
Maxwell Spaine on Google