Argos Wishaw

Easy and convenient to have your order ready online.
Jan 8th, 2023

Prompt service
Dec 30th, 2022

Has great choice over many categories of stuff!
Dec 22nd, 2022

Nov 23rd, 2022

Bought a product online to collect in store, sent my partner and father to collect as it was a large chest freezer and I would never be able to lift/carry never mind fit in my car. Provided my partner with not only the confirmation email, collection details but also my driving licence and bank card. They refused to give him it, stating I had to be there and it wasnt their problem, that it stipulated this in the email. It did not, the email says to provide an in date form of ID that matches the name on the argos card - no where on this email does it state that I must be present. And even if this were the case a simple explanation would have went a long way. Rather than the lovely (and I use that term loosely) female colleague stating it was not her problem whilst screwing her face up into something less than appealing. The store manager kindly backed up his pal, advising those were the rules and nothing they could do about it. The email does not say this and I confirmed with a follow up call to the customer service number on the back of the receipt, who also advised if my partner had the email alongside my ID there is no reason why he could not collect it. It appears wishaw argos like to be a force of their own, acting the jobsworth and employing customer service colleagues, who wouldnt know the definition of service if it hit them in the face. A disgusting encounter that never should have happened, again backed up by their own customer service telephone line (which was provided by the store manager btw). So, Id love to know who is lying the Wishaw store or their customer service number, and considering I have had others collect my items on my behalf previously from the Hamilton store, I think Wishaw wins that one.
Nov 20th, 2022