Regent Takeaway
Hours
Chamber Rating
-
Paula Clugston
We collected our order, arrived home and the food was cold....( we only stay 8 mins drive away). Part of our order which we made online asked for sauce seperate( Not a huge deal for most people but this was for a child). When I called I had to explain numerous times what the issue was... The person on the other end of the phone(presumably the owner ) ended up hanging up on me because I asked for this to be corrected and delivered. He basically demanded I bring the food back if theres a problem.. .. Eh, no , we collected as expected, you made the error, so you shoild correct it... I actually did say I would come and collect it but I would expect diesel cost to be absorbed.... The person on the other end of the phone was extremely rude, arrogant , kept talking over me, and not interested at all that I wasn't happy about part of my order... ....shame, as this was the first time we tried this take away after recommendations but we will not be returning. Absolutely disgusting Customer service!!!!!! Unfortunately there's no option for NO stars!!!! Too add the owner has now blocked my phone number as well.... Again... ZERO Customer Service......
Apr 19th, 2023 -
ash d
The road on the way for delivery was closed but the boss went out of his way to drive the long way round, so grateful thank you again, the food was perfect, loved it.
Mar 10th, 2023 -
Joshua
It was okay. The food was flavoursome and enjoyable, but Im not writing home to my mum about it. If the standard is your average Chinese takeout in the UK, this will be good. If you are looking for top-noch authentic Chinese, a little less so. The online order platform makes it easy. The pick up space in the restaurant is a little chaotic, with boxes and stuff here and there, but its not a dine in space.
Jan 4th, 2023 -
Luca Portelli
Hands down the best Chinese food. Food is genuine, full on taste and texture is spot on. The website to order food is well updated and easy to navigate.
Dec 16th, 2022 -
Joff Cheney
Very friendly, good vegan options. The COVID awareness was still very high.
Aug 14th, 2022
Contact Info
- (129) 482-9828
Questions & Answers
Q What is the phone number for Regent Takeaway?
A The phone number for Regent Takeaway is: (129) 482-9828.
Q Where is Regent Takeaway located?
A Regent Takeaway is located at 33 Ritchie St, West Kilbride, sct KA23 9AL
Q What is the internet address for Regent Takeaway?
A The website (URL) for Regent Takeaway is: http://www.regentchinese.co.uk/
Q What days are Regent Takeaway open?
A Regent Takeaway is open:
Thursday: 4:30 PM - 4:30 PM
Friday: 4:30 PM - 4:30 PM
Saturday: 4:30 PM - 4:30 PM
Sunday: 4:30 PM - 4:30 PM
Monday: 4:30 PM - 11:00 PM
Tuesday: Closed
Wednesday: 4:30 PM - 4:30 PM
Q How is Regent Takeaway rated?
A Regent Takeaway has a 4.2 Star Rating from 63 reviewers.
Hours
Ratings and Reviews
Regent Takeaway
Overall Rating
Overall Rating
( 63 Reviews )Paula Clugston on Google
We collected our order, arrived home and the food was cold....( we only stay 8 mins drive away).
Part of our order which we made online asked for sauce seperate( Not a huge deal for most people but this was for a child). When I called I had to explain numerous times what the issue was... The person on the other end of the phone(presumably the owner ) ended up hanging up on me because I asked for this to be corrected and delivered. He basically demanded I bring the food back if theres a problem.. .. Eh, no , we collected as expected, you made the error, so you shoild correct it... I actually did say I would come and collect it but I would expect diesel cost to be absorbed....
The person on the other end of the phone was extremely rude, arrogant , kept talking over me, and not interested at all that I wasn't happy about part of my order... ....shame, as this was the first time we tried this take away after recommendations but we will not be returning. Absolutely disgusting Customer service!!!!!! Unfortunately there's no option for NO stars!!!! Too add the owner has now blocked my phone number as well.... Again... ZERO Customer Service......
ash d on Google
The road on the way for delivery was closed but the boss went out of his way to drive the long way round, so grateful thank you again, the food was perfect, loved it.
Joshua on Google
It was okay. The food was flavoursome and enjoyable, but Im not writing home to my mum about it. If the standard is your average Chinese takeout in the UK, this will be good. If you are looking for top-noch authentic Chinese, a little less so.
The online order platform makes it easy.
The pick up space in the restaurant is a little chaotic, with boxes and stuff here and there, but its not a dine in space.
Luca Portelli on Google
Hands down the best Chinese food. Food is genuine, full on taste and texture is spot on. The website to order food is well updated and easy to navigate.
Joff Cheney on Google
Very friendly, good vegan options. The COVID awareness was still very high.