Bustec Ltd

working onsite
Mar 24th, 2023

Fixed my van
Mar 2nd, 2023

I had an accident in my Motorhome in May 2021. My insurance company directed me here. Its now February 2023 and my Motorhome is still not repaired as they are awaiting parts they have paid for from Chausson. Despite us calling numerous times , my insurance company calling numerous times we are still no further forward. Now I appreciate they say they are waiting on parts but what company pays for parts and doesnt chase for a delivery date when they have received nothing 18 months later???? They never call to update , dont call you back when they say they will so we are left continually calling them when they then tell us they will chase it up but nothing happens! I am in Facebook Motorhome groups where people with similar accidents have waited a few months but not almost 2 years!! I have given them a 2 rating as they did do a temp repair so we could continue to use our Motorhome. Our insurance company cant send us elsewhere because Bustec say they have already paid for the parts - Im beginning to doubt it will ever be fixed Service: Body & Trim
Feb 27th, 2023

Jun 1st, 2022

Great service and excellent standard of work.
Mar 26th, 2022