Lomond Auto Centre

Left a review yesterday to which the reply was, this customer has the wrong business, indeed I have not. Sitting looking at my receipt. Half of their business is repairs, if you are a new customer I would stay away. My husband booked our car in for 8am appointment, went back to pick up the car at 1pm had not been touched. Reason, my husband was a new customer and old customers had priority over him. Even although he had an appointment. My husband specifically requested an oil change and filter, and new windscreen wipers. He was charged for a full service although this is not what he asked for. My husband questioned this and was told he did not know how things work here. My husband has an accent. I went right back down to the business and said I am Scottish and I know how things work. I was immediately offered my money back if I wasnt happy. As the oil change and other things had been completed I refused. But I told them they dont have a new customer they have an ex customer. Be very aware when dealing with this business.
Jan 24th, 2023

Excelent service van runnig great!!! Definetly use this seller again thank you
Dec 29th, 2022

Excellent service, Staff always friendly and very helpful. Defo recommend
Dec 14th, 2022

Bought 6 cars from this car dealer over the years any problems that arose were rectified without any fuss.Thanks to Campbell and Brian.
Nov 11th, 2022

Wasn't here.
Aug 13th, 2022