Alpha Doors & Shutters

Have used alpha services on 2 occasions. First time was fine for new garage button. The second time the garage door started failing. Batteries replaced for 70 in 5 minute job. Door started struggling to go up and down again 1-2 months later. Recalled alpha for their opinion. The workman that came out suggested that apparently, the motor started failing with a quote of 600-700. Wanted a second quote so asked someone else to have a look at it who replaced the garage door battery (put in by alpha) and reset the limits. The door has been working fine since then. I have given it time to see if similar problems occur and contacted alpha to see what they said to giving a quote for a new motor and that clearly the battery they sold didn't work. The response was that the battery is not under guarantee, so whatever they give you they ll not take responsibility for. I was also told that the motor will fail at some point, could be next week or in 12 months. I asked if the garage door motor failed then this should portray itself now and couldn't be counterbalanced by a change of battery. The response was that they could not comment on other people's work and what they had done (to make it work again). The question why the motor isn't showing any signs of failure at present, to me, remains unanswered. Also don't expect that their batteries will be working for very long!
Apr 10th, 2023

Sep 4th, 2022

Fantastic job great quality and superb fitting
Jul 3rd, 2020

Excellent service from Gary and the team , fast efficient service and sorted my Garage door out quickly and to a high standard - Definitely recommend and will use again
Jul 2nd, 2020

Service second to none from start to finish,just had a new garage door fitted,thanks to the quality workmanship from Gary and boys. Thanks IAN SHADE
Feb 15th, 2019