Reolink UK

(Translated by Google) In principle, the cameras can be set up well and the system works, but the image quality leaves a lot to be desired, given 5MP I expect a visually clean image for our eyes, that's not it, a smartphone with 5MP that I still have old is much better, even when zooming you have lost completely, adjusting the focus is of no use, from 15...20 meters nothing can be seen anymore. Observing a bird house or recognizing birds does not work from 10 meters and only with more guesswork than what you can see on the screen of the PC or even on the smartphone. I use two different cameras, both have the same problem, the zoom is complete nonsense and useless, the focus is actually not really possible, everything just blurs. The automatic only works in the range of 5 to 8 meters depending on the lighting conditions, then it's over. Too bad, with prices in the private sector up to 300 euros per camera, I expect better quality of the pictures and functions, a cheap smartphone has better picture quality! (Original) Die Kameras lassen sich prinzipiell gut einrichten und das System funktioniert, aber die Bildqualitt lsst sehr zu wnschen brig, angegeben mit 5MP erwarte ich ein optisch sauberes Bild fr unser Auge, das ist es nicht, ein Smartphon mit 5MP das ich noch alt liegen habe ist da viel besser, auch beim Zoomen hat man restlos verloren, da nutzt das verstellen des Fokus garnichts, ab 1520 Meter ist nichts mehr zu erkennen. Das bepobachten eine Vogelhauses oder erkennen von Vgeln funktioniert keine 10 Meter und nur mit mehr Vermutung als dem was man auf dem Bildschirm am PC oder erst gar auf dem Smartphone erkennt. Ich benutze zwei verschiedene Kameras, bei beiden das gleiche Problem, der Zoom ist vlliger Unsinn und unbrauchbar , die Einstellung des Fokus eigentlich garnicht wirklich mglich, verschwimmt alles nur. Die Automatik geht nur im Bereich um die 5 bis 8 Meter je nach Lichtverhltnissen , dann ist Schluss. Schade, bei Preisen im privaten Bereich bis 300 Euro je Kamera erwarte ich eine bessere Qualitt der Bilder und Funktionen, ein Billiges Smartphon ist besser von der Bildqualitt her!
Mar 18th, 2023

Warning. Do not buy from this company. I made the mistake of purchasing a camera from reolink. I eventually had to report the fraud to my bank to get the money I wasted on it back. The free lifetime cloud subscription was taken away after a couple of months. To try and force me to pay monthly to record. The camera doesn't work consistently as well. Needing to be reset several times a week every time it develops a new fault. Meaning you wake up to find the camera hadn't recorded over night several times a week and it takes roughly an hour to reset and set it back up again every time. Relink do not honour the warranty. They point blank refused saying a camera that doesn't record or charge properly is working perfectly. After having to inform the bank of the fraud reolink are now refusing to comply with my data access request asking them to get rid of my data and email address they hold on me.. They constantly barrage me with emails even replying directly to data protection emails asking them to delete my address. The way it is looking I expect I will eventually have to take them to small claims court just to stop the constant harassment I now receive from making the mistake of purchasing one of their camers
Dec 30th, 2022

##BE CAREFUL## BE CAREFUL## Never buy from reolink. This is the shady company. They have no telephone support, nor did they ever reply to your emails. The flash sale they advertise is fake and you never receive what you order. I spent $1000 and got stuck with my purchase. They want me to pay more money for solar panels which was included in the price. I finally heard from them and they went to sleep again. I dont know why they don't have customer support.
Nov 29th, 2021

Brilliant cameras with a very fast service, fitted next day from seller
Jan 17th, 2021

Nov 2nd, 2020