Hunters Quay Holiday Village

Apr 29th, 2023

We are just home from here and trust me if it was for my 10 year old daughter who has special needs and wouldn't understand why we left we would of left the 1st night we had booked the rowan Premier Lodge for the week when we arrived its very dated which wouldn't really bother us to much but the lock to our patio door was broken we couldn't lock it our boiler was broken there was no thermostat so we were roasting hot or freezing cold no happy medium we did say to them and the fixed it but still no control over the temperature one of of the sofas were broken you sat on you fell in the decking was rotted with nail heads sticking out so couldn't even let the kids out to play also hut tub was suppose to get checked every day and it wasnt on to the complex we had booked because I have a 10 year old and 3 year old and from what it tells you online it looked great for kids we arrived and was severely disappointed especially for the price we payed there was no soft play no park the pool was freezing the changing rooms were freezing there is not very much of an arcade and you have to carry cash they dont have the change machines you can use your card on they tell you you can get cash back at the restaurant but when you try all they say is theres not enough in the till even if its as little 10 the entertainment we didn't really get to see because it was very loud and really dark my 3 year old was terrified to go in so in all there was nothing for them to do I will definitely not be back I think the worse part is the charge you that price they don't tell you half the facilities are not open I felt like I was scammed
Apr 29th, 2023

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