Premierlet

Refused to give my family member a flat because she had an assistance dog. We were spoken down to and belittled by Carole who seriously needs a lesson in customer interaction.
Nov 1st, 2022

Critical: Professionalism
Jan 22nd, 2021

Genuinely terrible experience - we moved out in the middle of the pandemic and they didn't do the inventory until a month after we'd left and then tried to charge us extortionately for the cleaning fee - they estimated 145-195 and when we outsourced a cleaner, it ended up being 50. Super patronising and awful correspondence - they also never replied to my emails in all my time of being a tenant and deliberately left me out of correspondence when they spoke to my flatmate. Unprofessional and frankly rude. Particular issues with Carole. We ended up having to get a third party in to discuss termination details because they were being so difficult.
Jun 10th, 2020

Thank you Premierlet, my 2 years letting experience in St Andrews with my family has been enjoyable and trouble free. Thanks for the great service and friendy assistance when needed. All maintenance issues were actioned quickly.
Apr 20th, 2020

My review is if you apply for a job vacancy with Premierlet St Andrews. My first piece of advice, would be dont hand your notice in at your present job until you see if your going to be fired after the first day. I also wouldnt taken a job here if you dont have any experience with letting agents as the training is little to none . Dont believe at the interview that you will get full training. Doesnt happen, then your told after the first day , you dont fit the position. Laughable really. I would avoid this place at all cost. I bit of advice for anyone leasing a property, when your handing back your keys , make sure the property is clean top to bottom , including dust on chairs , every spot of dirt & dust as they will take money off your deposit for cleaners .
Jan 15th, 2020