Rowlands Pharmacy Rosyth

Closed on Sunday, marked as open on google
Mar 11th, 2023

Computers never working. Medication now rakes weeks to arrive. Different staff every time I go in and rarely have what you need in stock so you end up waiting days for meds you were meant to start immediately.
Nov 17th, 2022

Wow, slowest pharmacy in Scotland. You walk in and get looked at like you are inconveniencing the staff. No one mans the counter they will come serve you when the can be bothered to. Waited 20 mins just to be spoken to last time I was in.
Oct 15th, 2022

Sep 25th, 2022

It saddens me to write this review as some of the staff who work there are lovely. The service seems it have gone downhill, with so many errors and extremely disappointing service. The pharmacy seems to be short staffed. They close for an hour at lunch time. It takes more than 10 working days from the time the meds are ordered online from the surgery to when they can be collected! 20mins wait time is ridiculously long for prescription meds including pre-ordered ones! Some pharmacists were extremely rude when dealing with customers! Customer service training is needed! There is obviously staff shortage, so why is management taking on more patients?! The opening hours on Google have not been updated for months. It is closed for an hour at lunch time, and although staff are in, they do not pick up phone calls and there is no voice message to inform customers of the opening times. Very unprofessional!
Oct 11th, 2022