Your Pass Driving School

Wish I could review the driving lessons, but I've never received a call or message back from Your Pass. I rang the owner to ask if they offered adult refreshers lessons (not driven in a couple of years and learnt to drive in Europe, so lacking confidence with British driving). I was advised that this was something they could help me with and to send my details via an online form to be contacted by one of the instructors, which I did as soon as the phone conversation ended; I received automatic email and text receipts. This was 2+ weeks ago, and nobody has been in touch, despite the online SLA claiming they "usually reply within hours". Perhaps my requirement wasn't as lucrative as someone trying to pass their test, however the ghosting, and subsequent lack of professionalism, is unacceptable. I have since found a better driving school and already took one of the two refreshers lessons I was after. I advise anyone needing refreshers lessons to look elsewhere. EDIT IN RESPONSE TO THE REPLY BELOW: Gary, so you wasted my time on the phone AND captured personal data on a form (which included home address, phone number, date of birth etc.) knowing from the start you weren't able to help me within any reasonable timescales as your diary is packed full for several weeks, if not longer. Well done.
Apr 30th, 2023

Gary is a brilliant instructor who has helped me massively with my driving! Highly recommended
Apr 29th, 2023

Passed my test yesterday thanks to great tutorage from Jamie - a patient instructor who built my confidence and got me test ready in a very short space of time - I can recommend Jamie to anyone looking for a relaxed stress free learning experience and ultimately a Pass - great service, friendly and reliable!!! Thank you Jamie. Kevin Thomson.
Mar 15th, 2023

Well what can i say about Gary he is an amazing inspirational understanding caring instructor I've had a few instructors that I didn't find very helpful with my nerves and anxiety cause iam a very nervous person but Gary understood this and took the time to find out who iam as a person and as a driver his videos that he makes aswell are very helpful and informative and my children especially my autistic son loves watching them and seeing the driving lessons (mock tests) and he never makes u feel bad for making a mistake he made me feel very comfortable and confident with my driving I will definitely recommend him to anyone as he is amazing thanks for all ur time and support. Sarah xxx
Mar 13th, 2023

Gary and the whole team at Yourpass have been fantastic. I was very lucky to have learned something from each of them, which in return enabled me to pass first time with only two minors. I would highly recommend you book with them. Yourpass puts the time and effort into you to become a first class driver.
Dec 15th, 2022