Indie Campers Edinburgh - Pick-up Center

(Translated by Google) The worst experience I've ever had on vacation. The camper's battery didn't work, so we were forced to find a campsite to connect to the Storm on the first night. Support is only available via WhatsApp chat. Even after asking me to call me several times to describe/solve the problem, I was told that it was not possible by phone. We have been sent to several garages by support to fix the problem to no avail. This took us two days, which personally took a toll on me. We had to bring the camper back after one night as we were not given any alternatives/solutions. No replacement campers. No meeting. Now I have to hope that I can ask for my money or at least part of it back with an email. I do not recommend this company to anyone! (Original) Die schlechteste Erfahrung welche ich je in meinen Ferien erleben musste. Die Batterie des Camper hat nicht funktioniert, somit waren wir bereits in der ersten Nacht gezwungen einen Campingplatz zu finden um uns an den Storm anzuschliessen. Der support ist nur via WhatsApp chat erreichbar. Auch nach mehrmaligen bitten mich anzurufen um das Problem zu schildern/lsen wurde mir gesagt es sei telefonisch nicht mglich. Wir wurden vom Support zu mehreren Garagen geschickt um das Problem zu beheben, ohne Erfolg. Dies hat uns zwei Tage gekostet welche mich persnlich sehr mitgenommen hat. Den Camper mussten wir nach einer Nacht zurckbringen, da uns keine Alternativen/Lsungen gegeben wurden. Kein Ersatz Camper. Kein entgegenkommen. Muss nun hoffen das ich mit einer Mail mein Geld oder zumindest einen Teil zurck verlangen kann. Ich empfehle dieses Unternehmen keinem!
Apr 27th, 2023

Our motorhome was very very deficient. Many defective things like a door that didn't close and during the whole travel was tapping. The bathroom tap was also horrible. It spread water everywhere because of a leak and many other things. For example, the direction of the motorhome tended to go to the left. It wasn't well fixed and while driving we suffered so much due to the wind and rain. In contrast, I should say that it's important even necessary and a beautiful experience to reserve a motorhome or a van to travel around this cozy country. But talking about the vehicle of this company, the quality was not good enough.
Apr 9th, 2023

Honestly, the rental wasn't perfect, there were a lot of shortcomings with the equipment and the experience. Customer service is centrally handled via email as well, which slowed the handling of issues. That said, they were able to handle things in a satisfactory way making up the difference for shortcomings so would use again and can recommend.
Mar 1st, 2023

(Translated by Google) Good people work. Give good buses. Even have an overview with tips to go. Are passionate about their country! (Original) Werken goede mensen. Geven goede bussen. Hebben zelfs een overzicht met tips om heen te gaan. Zijn gepassioneerd over hun land!
Jan 17th, 2023

Friendly and informative staff, great experience picking up and dropping off the van
Jan 9th, 2023