Subway
-
Unit 16, Heathfield Retail Park, 46 Liberator Dr
Prestwick, sct KA8 9BF - (129) 229-1285
Hours
Chamber Rating
-
Michelle Mullen
Food : 5/5 More
Mar 23rd, 2023 -
Andy Girdwood
WHO IS PRIORITY? IN STORE CUSTOMERS OR JUST EAT TAKEAWAY ORDERS? If you are looking for a quick Sub to takeaway, do not waste your time going in to order here as Just Eat orders are priority....... Just went in and stood for over 5 mins with 2 other customers. Nobody acknowledged us and they were making Just Eat Subs for takeaway. One left and myself and the other still waiting to be acknowledged. I then stated "I take it that Just Eat is the priority" . The reply I got was "Yes it is" that was all no further explanation or apology for the wait or how long it be till they can serve. I had to walk away absolutely fuming. Disgusting attitude, it's probably best that Just Eat is priority since it's faceless and no interaction is needed with a customer. They clearly have absolutely no understanding of customer service or even basic manners. You should either close your doors to walk-ins or ditch Just Eat. The only positive I can provide right now is that this is common all over, Just Eat is ruining customer experience it's clear that chains like Subway can't handle both.
Jan 3rd, 2023 -
naji naji
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Dec 12th, 2022 -
James Colville
Food : 3/5 | Service : 3/5 | Atmosphere : 3/5 More
Nov 13th, 2022 -
Angela Meek
Sep 26th, 2022
Contact Info
- (129) 229-1285
Questions & Answers
Q What is the phone number for Subway?
A The phone number for Subway is: (129) 229-1285.
Q Where is Subway located?
A Subway is located at Unit 16, Heathfield Retail Park, 46 Liberator Dr, Prestwick, sct KA8 9BF
Q What is the internet address for Subway?
A The website (URL) for Subway is: https://restaurants.subway.com/united-kingdom/sc/ayr/heathfield-retail-park-46-liberator-drive?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=41129&utm_campaign=evergreen-2020&y_source=1_MTUzNTQ4MjUtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
Q What days are Subway open?
A Subway is open:
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Q How is Subway rated?
A Subway has a 4.0 Star Rating from 68 reviewers.
Hours
Ratings and Reviews
Subway
Overall Rating
Overall Rating
( 68 Reviews )Michelle Mullen on Google
Food : 5/5 More
Andy Girdwood on Google
WHO IS PRIORITY? IN STORE CUSTOMERS OR JUST EAT TAKEAWAY ORDERS?
If you are looking for a quick Sub to takeaway, do not waste your time going in to order here as Just Eat orders are priority....... Just went in and stood for over 5 mins with 2 other customers. Nobody acknowledged us and they were making Just Eat Subs for takeaway. One left and myself and the other still waiting to be acknowledged. I then stated "I take it that Just Eat is the priority" . The reply I got was "Yes it is" that was all no further explanation or apology for the wait or how long it be till they can serve. I had to walk away absolutely fuming. Disgusting attitude, it's probably best that Just Eat is priority since it's faceless and no interaction is needed with a customer. They clearly have absolutely no understanding of customer service or even basic manners. You should either close your doors to walk-ins or ditch Just Eat. The only positive I can provide right now is that this is common all over, Just Eat is ruining customer experience it's clear that chains like Subway can't handle both.
naji naji on Google
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
James Colville on Google
Food : 3/5 | Service : 3/5 | Atmosphere : 3/5 More
Angela Meek on Google