Oak Furnitureland
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Unit 5, Heathfield Retail Park, Heathfield Rd
Prestwick, sct KA8 9BF - (129) 224-4010
Hours
Chamber Rating
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Krystal Landells
Mar 24th, 2023 -
Sheri Elvin
Jan 11th, 2023 -
Maggie Logan
Jan 7th, 2023 -
Katharine Black
Ordered a beautiful table and chairs from their Ayr store. All well I thought until the delivery arrived. Chairs lovely, table top perfect, then my hubby who was attaching the table legs said "we have a problem"! They sent three left table legs and only one right table leg!!! So off to the store only to be told I had to get in touch with customer service. Not at all helpful and no apology. Went downhill after that. After phoning several times in 6 weeks to their after sales department and being promised that another table leg was definitely being sent nothing was delivered although a delivery refund was given. Meanwhile no table to eat at. I also sent an email to which I still haven't been given the curtesy of a reply. Eventually told that a new table was to be sent two weeks ago on the 16th of this month, Friday, nothing. Phoned yet again to be told they were waiting for me to give them a delivery date!!!! Anyway at long last a delivery slot was given for last Tuesday, the 20th and we are now eating at a beautiful complete table. I have never known such absolute shockingly dreadful customer service from a company and although we haven't had any problem before now this has put me off buying anything more from them ever again. And to finish off this story we were told that the original table which was taken away, was to be broken up. What a total waste of a beautiful piece of furniture which only needed four correct legs. Dreadful!
Jan 1st, 2023 -
Nicole Hood
Dec 21st, 2022
Contact Info
- (129) 224-4010
Questions & Answers
Q What is the phone number for Oak Furnitureland?
A The phone number for Oak Furnitureland is: (129) 224-4010.
Q Where is Oak Furnitureland located?
A Oak Furnitureland is located at Unit 5, Heathfield Retail Park, Heathfield Rd, Prestwick, sct KA8 9BF
Q What is the internet address for Oak Furnitureland?
A The website (URL) for Oak Furnitureland is: https://www.oakfurnitureland.co.uk/showrooms/ayr.html?utm_source=ayr&utm_medium=website-link&utm_campaign=google-business
Q What days are Oak Furnitureland open?
A Oak Furnitureland is open:
Sunday: 10:00 AM - 10:00 AM
Monday: 9:30 AM - 8:00 PM
Tuesday: 9:30 AM - 8:00 PM
Wednesday: 9:30 AM - 9:30 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Q How is Oak Furnitureland rated?
A Oak Furnitureland has a 4.2 Star Rating from 102 reviewers.
Hours
Ratings and Reviews
Oak Furnitureland
Overall Rating
Overall Rating
( 102 Reviews )Krystal Landells on Google
Sheri Elvin on Google
Maggie Logan on Google
Katharine Black on Google
Ordered a beautiful table and chairs from their Ayr store. All well I thought until the delivery arrived. Chairs lovely, table top perfect, then my hubby who was attaching the table legs said "we have a problem"! They sent three left table legs and only one right table leg!!! So off to the store only to be told I had to get in touch with customer service. Not at all helpful and no apology. Went downhill after that. After phoning several times in 6 weeks to their after sales department and being promised that another table leg was definitely being sent nothing was delivered although a delivery refund was given. Meanwhile no table to eat at. I also sent an email to which I still haven't been given the curtesy of a reply. Eventually told that a new table was to be sent two weeks ago on the 16th of this month, Friday, nothing. Phoned yet again to be told they were waiting for me to give them a delivery date!!!! Anyway at long last a delivery slot was given for last Tuesday, the 20th and we are now eating at a beautiful complete table. I have never known such absolute shockingly dreadful customer service from a company and although we haven't had any problem before now this has put me off buying anything more from them ever again. And to finish off this story we were told that the original table which was taken away, was to be broken up. What a total waste of a beautiful piece of furniture which only needed four correct legs. Dreadful!
Nicole Hood on Google