automatics4u

I had Honor as my instructor. She was great. Very professional even throughout Covid times. She was patient, informative and gave me the confidence to get through my Driving Test first time. Cannot recommend her more.
May 16th, 2021

Nov 7th, 2018

Had a few instructors in the past who were to short with me or I felt were just taking my money without actually teaching me anything, then I started with automatics4u with honer, what a brill teacher finally someone to explain things to me without assuming I would know and making me feel stupid for not, built up my confidence and made real progress with me, I have sat in her car crying after my test because after 2 years of constant lessons I thought I would never pass, shes a mum and felt like my mum in my lessons she is kind and caring but firm when needed I dont make review posts often but after reading her only other review felt compelled, I dont know this situation but for a start it sounds dangerous to need an interpreter on a driving lesson, your ractions need to be quick not passed though another person and her son just happens to be 17 the driving age, I am sure it was nothing to do with wanting free driving lessons for her son....
Apr 20th, 2019

Very mixed review here. The instructor was good during the first lesson. She was constructive, focused and engaging. On the second lesson, I asked to take my 17 year old son with me. He was bored at home and, as English is my second language, thought he could be useful at translating a few technical terms for me. My English is at a good conversation level, but some terminology I am not familiar with. The instructor completely flipped, she was very rude, dismissive and aggressive. She told us that she will not provide a "translator service" and that I should have told her that I could not understand her lessons at the start (which is incorrect). She would not look at me during the conversation, and spoke "at" my son only. She would not listen to any explanations, was extremely rude, and made me and my son feel terrible. When I suggested leaving my son at home, this was not an option for her either, for some reason. She said she will not teach me anymore, as she was not happy with a translator sitting in the back... Even though we explained that he was not needed and this was meant to be a one-time optional social event, which might have given me some bonus benefit. We were shocked, annoyed and made feel awful. I would never recommend a person like this as a teacher, as teachers should be flexible and support their students. Nor would I recommend her business. This was terrible customer service! Completely irrational, rude and inflexible. In any role involving other people a degree of being able to handle the unexpected and at least remain calm and communicate in a mature way is essential, but not what we experienced. (Review written with assistance, as English is a second language)
Apr 3rd, 2018