Asda Portlethen Superstore

We have our shopping delivered from this store as both my wife and I are severely disabled. To say that the picking of our last 3 or 4 orders has been abysmal is putting it politely. All items marked for substitution so we know that can happen but 6 subs and 10 no picks on today's order is beyond a joke. Pizza counter in store, how then can fresh pizza prepared for you IN STORE be unavailable? This has happened half a dozen times in the past few months. Items that are 2 for ?, send 1 mark the other as unavailable. Why not just send 2 of the same product if that's the case? Having been a manager at different levels throughout my working career I despair at what appears to be a lack of staff training, the ability to think outside the box and not follow a scanner, care being taken whilst picking, customer service. I sympathise with delivery drivers as they are the crew who are customer facing and they should not have to apologise on behalf of colleagues who can't be bothered.
Apr 6th, 2023

Most of my shopping is from Asda , friendly helpful staff , and cheaper than most other places.
May 1st, 2023

This is an amazing superstore. It is clean and well staffed. I have only ever gone there once and couldn't find what I wanted.... this is my go to for everything. The only problem I have are the plants that are always dying. Someone need to water them and I think that they could maybe plant some on their grounds or sponsor them to schools instead of letting them die. It's a little sad.
Apr 19th, 2023

It's a big ASDA. Has everything, even a chemist
Mar 22nd, 2023

Good breakfast...
Mar 8th, 2023