Scottish & Southern Energy

When you catch this incredulous company out theyll use every tactic Including lies to justify their blatant stealing theyll refuse to return your calls They are the worst company ever their customer service is in the dark ages Thats why they have customers services in other countries because its easier to rip you off when their call centres are in countries where English is the third language if Id of known or read reviews! Id of run ten miles from this company avoid avoid at all costs! Theyll even invent debts to try and stop you challenging them when youve caught them out its called intimidation! That doesnt work on me! Forget ombudsman go straight to civil court!
Mar 15th, 2023

One of the worst companies I have ever dealt with, cynical and totally incompetent
Oct 7th, 2022

May 5th, 2021

Call centre based in Phillipines and I sent an e-mail to customer services about the 100% increase in my direct debit. The answer I got back indicated that the person did not have a good grasp of basic arithmetic as the ANNUAL charge calculated as 639 which was a correct figure as my payments covered this suddenly went up to 100 per month as the person quite simply couldn't divide 639 by 12. 3 PHONE CALLS LATER HAVE CANCELLED MY DIRECT DEBIT. UTTER SHAMBLES
Jan 30th, 2021

Disgraceful company, clueless about customer service. They keep cancelling my direct debits and blaming me in their letters. Their declaration of values is typical corporate bluff and empty talk, they take your money -a lot of it- and provide the lowest quality service they can get away with. My advice is never to switch to them, they will cause a lot of damage.
Apr 15th, 2019