Kelburn Practice

Jane the receptionist has shocking people skills and to think most of the people she is speaking to in that manner are unwell is disgusting . She should be sacked!!
Jan 31st, 2023

One of the receptionist is very rude , and shouted at me once , I pointed it out to her and her voice softened. speak as you'd like to be to . She knows who she is !!!
Jan 20th, 2023

Just changed practice recently and almost instantly Dr Gibson discovered a problem my other gp had never noticed I find all reception staff and drs extremely kind and helpful
Jan 15th, 2023

I have lost trust in this practise they have all the information about the patients health and what tablets they are on. But still they go against u when they are asked to help u with forms they are sent from pip.
Nov 24th, 2022

Been a 'patient' of this practice since I was a child, and I'm far older now. I grew up with a great respect for Dr's, they've earned that, but that respect has slowly eroded at this practice over the last several years. My elbow and hand pain over the last couple of years has been passed off as due to alcohol (never been a drinker) and tennis elbow (without examination).... recently, and thankfully, the practice physio told me straight away I needed hospital treatment and likely surgery as it's trapped nerves......so thank you for that one Dr's. I also suffer from a chronic stomach disease, diagnosed a few years ago, and after having spent many days and nights in a lot of pain and discomfort I've asked for referrals (as instructed) to the team who specifically deals with it. Might as well have been speaking to a brick wall as, until recently, the most I got was a bottle of Peptac peppermint oil. I genuinely fear going to an appt. these days as I usually come out feeling worse than when I went In. On the verge of taking the official complaint route.
May 2nd, 2023