Express Timber Products Ltd

Ordered and received my wood last week, initially looked all good i check and counted the numbers all good. Then when i went to do the job found under my 4.8m lengths there were some 3m lengths. I was not communicated with at all about the change in my order and seeing as the smaller bits were hidden under the longer lengths felt a bit decieved. I contacted them to discover they had run out of 4.8m lengths and had replaced them with 3m which is not what i needed for my job and had no idea when 4.8m would be back in stock. They offered to come collect them and refund but seeing as its 5 bits of wood Ive handed them to a neighbour instead. also the photo below is the standard that some of the 4.8m however seeing as they're extremely hard to get hold of these days Ive had to use it anyway. I wont be using this supplier again.
Mar 18th, 2022

Great service, staff are very helpfull. Timber cut to size at no cost.
Mar 2nd, 2022

Helpful guys, good materials
Dec 23rd, 2021

Really good for all of your hard and soft wood moldings.
Nov 28th, 2021

Visited 2 weeks ago, Older guy not helpful at all. Needed skirting board which was just square edged and a certain height which they did stock but he kept asserting his 'look down on a girl' attitude and saying that I can't have skirting in my house because it MUST have a profile, and it CAN'T be straightedged while laughing at me and saying he's no idea what I want from him. I turned and left, went to jewsons and got it in 2 seconds... Avoid.
Oct 6th, 2021