New Car Service

Feb 25th, 2023

DO NOT USE!!!!!!! They supplied us the wrong engine. Excepted it was wrong and had the engine collected from us with the promise of a refund. We as of yet have had no refund and are taking court action. The worst company I have ever dealt with. AVOID AT ALL COST!!
Jul 14th, 2017

WORTH THE READ if your thinking of purchasing or have used this company! Not even worth a star!! This company is by far the worse company I have ever had to deal with! Please please DO NOT part your money with these people! We parted with over 2000 expecting delivery in 3-5 days. We were then fobbed off for two weeks without any confirmation at all about a delivery, we phoned each day asking for confirmation and yet we would get another excuse, " a delay" but without an explanation as to why there was a delay. The fraud team had to investigate this for us, we eventually got our engine delivered 41 days later with no warning what's so ever. It was no longer needed as I had to purchase an engine from a much more RELIABLE company. However I returned the engine that engine engineering sent me in replace of the old unit which was meant to go back from my van, which they was meant to give me a refund on, however two weeks after taking the engine back I am told it's not a straight refund I have to go through a cancellation process which works in there favour because you only receive 20% through a refund. , yes we paid over 2000 and are only expecting back the deposit of 620 and they can't even do that. This is still ongoing and we are still waiting on the deposit from these people which quite honestly I don't think we will get. The men you speak to are intimidating and have also reached the local headlines for police raids on armed weapons and stolen goods, a member of staff was also attacked while opening up. Probably because they have frauded them people off too! Please please don't use this company. They took our family's money and couldn't care less don't let them do it to you.
Feb 16th, 2017

APPALED. I have never had such bad service and I have never been spoken to so rudely by a member of customer service. Even the engineer at the car garage said the man he spoke to "was the most ignorant and rude man" he had ever spoken to. They have broken Consumer Rights Act 2015 and I will be making them pay. Disgusting.
Jan 13th, 2016

Never ever use this company you don't get a straight answer off them multiple emails sent took my money and ran haven't credited my return engine surcharge back they are shocking AVOID
Dec 26th, 2015