TSB Bank

Always directed to ATM to do a cashier job, never enough cashiers. One helping a customer at front seat with Internet banking, meanwhile a floor worker arguing with me to justify unmanned tills. Please can u go to unmanned till if other person not doing it. No wonder other branches are closing
Nov 21st, 2022

Jan 27th, 2023

Went in to deposit some bags of money into account was told they don't do that on a saturday. Told me to go to post office next door ? Why would I do that when I am standing in bank with 3 staff members doing nothing and I am wanting it deposited into my account, would have took all of 2 minutes to weigh bags and put money into my account. Saturday is the only time I can get to bank as I work Monday to Friday. I explained this and they couldn't care less.
Dec 20th, 2022

Visited without an appointment and was grateful to have spent the 3 hour 10 minute session with the assistant manager. He was courteous, extremely knowledgeable and professional throughout. A very nice young man who made the laborious task a pleasant one. Thank you very much TSB Paisley.
Dec 11th, 2022

If the staff who hijack customers at the door and make them use machines were at the counters then they would provide a proper service !
Dec 7th, 2022