Newmachar Motors Limited

I live in West Wales and I travelled to Aberdeen to collect a car from Newmachar Motors. Part of my journey was by train and most of it by airplane. The logistics, preparation and cost for such a trip are quite big, therefore I wanted to make certain the car would be thoroughly checked, prepped and tested prior to my arrival there. To ascertain that, I have spent considerable amount of time in phone conversations and email exchanges with Newmachar Motors to make sure the car was up to my expectations and adhering to the checklist I had requested them to go through. My experience regarding the conversations, interaction and dealings with the owner Brian, his wife Shonaid and the mechanic David go beyond enjoyable and satisfactory. It was one of the most delightful and pleasing encounters Ive ever had. I struggle to find words to describe the gregarious and utmost friendly nature of Brian. I believe Brian is one of the most trustworthy, honest and decent individuals in the whole country. Brian was exceptionally patient and polite the whole time, responded to all my queries that I had in advance and delivered on everything we have agreed on. At the same time, he never attempted to describe the car to me, apart from the photos he sent me, as the interpretation of condition varies and might be subjective. Brian and his mechanic David prepared the car by doing major servicing, including transmission fluid, MOT, brakes maintenance and much more. Due to the distance, I had to do the journey with a hotel sleepover at Aberdeen airport and Brian kindly picked me up the next morning. A small family business, his premises are spotless extremely clean and cosy, yet very professional. When I have first seen the car, its mere appearance caused a huge smile on my face - it was gorgeous and extremely exciting absolute beauty! The condition was beyond what I expected exceptionally well maintained and looked after supreme automobile. I was ecstatic that my expectations were not only met, but the deal was actually much better than anticipated. The test drive only amplified my excitement and made the smile even bigger! Due to charges on debit/credit cards the payment is via bank transfer. I would advise buyers to respect this family business and make sure your bank is ready to release the funds you order via transfer immediately. I drove the car back to Wales myself, which took me 9 hours and I utterly enjoyed every minute of the 500 miles journey. I wish I dont sound sentimental, but I cant help it - thank you Brian for being such a good professional and an honest person with a warm heart and fun sense of humour! I am not sure what I have enjoyed more the interaction with yourself or the fascinating car you provided me with!
Apr 9th, 2023

Hi Dominic here, I just got my car from them, they have a top level customer care, straight forward deal, very professional, highly recommended
Mar 11th, 2023

I bought a Ford Transit. Excellent service family run business and local.
Dec 18th, 2022

Dec 10th, 2022

Nov 23rd, 2022