Neilston Pharmacy

Very helpful staff.
Mar 8th, 2023

Have to mention the outstanding customer service from Katie and Jill, these girls can not be more helpful and always doing it with a smile.
Nov 6th, 2022

Great staff. Very friendly. My repeat is always ready on time.
Dec 11th, 2021

Nov 7th, 2021

Came in here this morning just after 9am to collect a prescription which had been issued by out of hours GP/NHS 24 at 10.30pm the previous night. Woman behind desk extremely rude and dismissive from the off. No idea why but clearly got out wrong side of bed. What's worse, she was clueless about own working procedures as so quick to tell me a prescription couldn't possibly have been received in that space of time as would first go through patient's GP practice. This was when another colleague intervened and told her that NHS 24 often email them through (as explained to me the previous evening). Lo and behold prescription had been sent through already so luckily didn't walk out without it. Whoever this individual is behind the desk needs some training in how things work and how talk to people. Complete disgrace. Only giving 2 stars instead of 1 as her colleague managed to salvage the situation.
Jul 12th, 2022