Wok Express Chinese Takeaway

got the sweet n sour chicken with fried rice which was delicious. The batter was light and crispy very yummy.
Oct 21st, 2022

I ordered a munchie box last late last night to my home and I had my girlfriend with me that I just started dating and when it arrived we couldnt even eat it, It was sooo salty, the chicken had so much salt on it like crystals. I didnt want to complain because It was late at night and didnt want to make a scene because my girlfriend was there. I was up all night drinking water and felt soo thirsty all day and tired because I did not sleep. I put the food that was left in the box in the bin this morning and that cost me 19. I dont normally complain but I had never ordered food from there before and I felt like I had wasted my money. When I called them I spoke to a chinese woman and I tried to explain all this too her, she kept saying why didnt I call last night then hung up on me. I called back and she left me hanging on the phone when serving customers, when she came back on she said quite rudely she wasnt willing to refund me and that I should have called the day before then hung up again. I cant believe how rude and unprofessional she was couldnt care less about the customer. I tried to explain myself but she wouldnt listen she just kept saying if you eat it in the morning it wont be good, I told her I didnt eat it in the morning I put it in the bin. I will never ever eat from this place ever again and I strongly advise nobody else pays for food so badly seasoned it makes you sick because the owners definately dont care about this!!!! they basically said I was lying!!
Sep 22nd, 2022

Ordered onion rings = Missing Ordered 8 chicken balls = Got 2 chicken balls AND 2 "king spring rolls" (That I didn't even order) Lost 10.50 Called to complain and got called a LAIR. Great what they call "Customer Service". Sad. Sad. Sad.
Sep 15th, 2022

Order was wrong so we called only to be called liers and it was impossible after using them for years never complained until tonight. We will never use them again and if I could give them minus I would disgusting how they treat customers. :(
Sep 5th, 2022

We got food delivered. Was delivered quickly, food was gorgeous, still piping hot when it got here. Portion sizes are great for the price, and the food itself tasted amazing, genuinely no faults.
Aug 24th, 2022