McCalls Coaches Ltd

The worst receptionist, definitely a young woman. Not once have I had a positive or even decent phone call with this person. Very cheeky to be in customer service, in every job i've been in you'd be fired for speaking like that to anyone not just customers. My issue is that the 520 bus service almost every single time i've been on it, it fails, in one way or another. Doors don't shut, or it's late, or it's broken down and doesn't turn up and leaves you stranded or in my case today is 15 minutes late and you see it coming and then it doesn't come to your stop but turns at the clock instead of looping around at the bottom. Bad service
Jul 14th, 2022

my granddaughter has tried to get on the one clock bus to gretna and got refused because she had a houston ticket she had the ebarracement of getting kicked off the bus and left in lockerby with no money no way to get home there a joke leaving her stranded anything could have happened to her wnt advice anybody to use mc calls buses a bit of sence wnt go a miss
Jun 13th, 2022

Nice wee bus trip to sunny southerness
Jun 12th, 2022

Absolutely shocking service, took the bus to Castle Douglas on Sat 25th June I asked the driver what time he was picking up from Tesco for the last bus home. I was told to be there no later than 5.15 so I stood from 5pm until 6pm with a mountain of shopping mostly chilled in 18* heat. Paid for a return and ended up stranded 17 miles away from home, I had to pay for someone to travel a 44 mile trip because the bus never turned up at all. Obviously you can't contact the office on a weekend, I was not the only passenger stranded
Jun 11th, 2022

Mar 19th, 2022