Springfield, Dykes of Gray

Jan 14th, 2023

Sep 28th, 2021

Sadly our experience hasn't been great with Springfield. Four years after buying a new Springfield home, the outside rendering began falling off. We called in the NHBC who did a survey and reported that Springfield applied the rendering badly in the first place. Ball is now in Springfield's court to fix this, but they're not answering emails and hiding behind ludicrous excuses. We're hoping it won't take legal action to get this solved, but right now, their customer service is basically non-existent. So just be warned: their homes look great, but the build quality may be questionable and the support if things go wrong is woeful.
Jul 24th, 2021

Great place
May 26th, 2021

Well intentioned but often fail to follow through on promises. Also a very strange relationship with the factoring company who maintain their sites, ScreenAutumn, who are fond of clobbering residents with huge and random bills. Be very careful; get everything in writing; make sure you have a good solicitor; challenge anything that looks fishy.
Aug 12th, 2020