Office Furniture Online
-
Enterprise Park, Solway House
Locharbriggs, sct DG1 3SJ - (333) 777-7575
Hours
Chamber Rating
-
Steve Mawds
As stated by a lot of others, the delivery was a joke. I got the legs of the table and when I called about the top, I was told every day for over a week that it would be with me for 6pm. I was told they'd tried to deliver it but I'd been in all day and then the next week had a neighbour telling me they'd got a missed delivery from them - while I was working outside my house. I was repeatedly told I'd get a call but never got one. The desk was actually pretty good, shame the company is so poor.
Jan 31st, 2023 -
Srinivas Nenturi
Rubbish when things go wrong - Don't waste Money I placed 2 orders with them (5345549 and 5345595). The 1st one was deliverd and the qaulity was great. The second order firstly got delayed and upon calling customer care was told TNT had issues and will chase the manufacturer. Eventually it got deliverd late. Now the real trouble starts. The condition in which this was deliverd is pathetic and the parts were damaged. Asked if a refund can be processed and they again need to conatct the manufacturer. Not sure how long this process will take to resolve. I attached and sent the pictures to the customer care team for their ref. To pack the parts back to the manufacturer firstly not sure if the box is going to hold. Thsi is how bad the delivery was. Absolutely disappointed and would not buy again. Custoemr care is to help when things go wrong but little assurance from their side that they can resolve this.
Jan 11th, 2022 -
Ian Woodland
Arm rests on a heavy Duty 24x7 chair fell in less than 2 years, so wouldn't last 8 months if used 24x7 but they decided it was outside of warranty and reasonable use.
Oct 13th, 2021 -
Reighve Douglas
I got my desk and it was completely fine no broken parts or no missing part either. Im not sure whats up with all the 1 star reviews because I would say this company is really good. Would definitely buy something again
Jun 20th, 2021 -
Rishin Haria
Ordered the Fusion Mesh Office Chair. Unfortunately the holes are faulty meaning that the bolt just goes round and round. It can't be taken out and it can't be screwed in securely. It's not safe. I have had 2 sets of replacement parts sent out and have had the same issues. I have decided to go for a return and refund however they are insisting on collecting the chair for this. However, I have been waiting at home for the past 3 days with promises of an imminent collection but still I am left with a huge box in the middle of my living space. I am very frustrated with the amount of time I have wasted in trying to assemble this chair and return it. The right thing for the company to do now would be to issue a full refund. If they don't do this, I will be triggering this through my credit card provider. I wouldn't recommend this particular model of chair as it seems faulty and unsafe. I also would caution anyone about buying from a company that has a very arduous and time consuming returns process.
Jun 2nd, 2021
Contact Info
- (333) 777-7575
Questions & Answers
Q What is the phone number for Office Furniture Online?
A The phone number for Office Furniture Online is: (333) 777-7575.
Q Where is Office Furniture Online located?
A Office Furniture Online is located at Enterprise Park, Solway House, Locharbriggs, sct DG1 3SJ
Q What is the internet address for Office Furniture Online?
A The website (URL) for Office Furniture Online is: https://www.officefurnitureonline.co.uk/
Q What days are Office Furniture Online open?
A Office Furniture Online is open:
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Q How is Office Furniture Online rated?
A Office Furniture Online has a 3.1 Star Rating from 109 reviewers.
Hours
Ratings and Reviews
Office Furniture Online
Overall Rating
Overall Rating
( 109 Reviews )Steve Mawds on Google
As stated by a lot of others, the delivery was a joke. I got the legs of the table and when I called about the top, I was told every day for over a week that it would be with me for 6pm. I was told they'd tried to deliver it but I'd been in all day and then the next week had a neighbour telling me they'd got a missed delivery from them - while I was working outside my house. I was repeatedly told I'd get a call but never got one. The desk was actually pretty good, shame the company is so poor.
Srinivas Nenturi on Google
Rubbish when things go wrong - Don't waste Money
I placed 2 orders with them (5345549 and 5345595). The 1st one was deliverd and the qaulity was great. The second order firstly got delayed and upon calling customer care was told TNT had issues and will chase the manufacturer. Eventually it got deliverd late. Now the real trouble starts. The condition in which this was deliverd is pathetic and the parts were damaged. Asked if a refund can be processed and they again need to conatct the manufacturer. Not sure how long this process will take to resolve. I attached and sent the pictures to the customer care team for their ref.
To pack the parts back to the manufacturer firstly not sure if the box is going to hold. Thsi is how bad the delivery was. Absolutely disappointed and would not buy again. Custoemr care is to help when things go wrong but little assurance from their side that they can resolve this.
Ian Woodland on Google
Arm rests on a heavy Duty 24x7 chair fell in less than 2 years, so wouldn't last 8 months if used 24x7 but they decided it was outside of warranty and reasonable use.
Reighve Douglas on Google
I got my desk and it was completely fine no broken parts or no missing part either. Im not sure whats up with all the 1 star reviews because I would say this company is really good. Would definitely buy something again
Rishin Haria on Google
Ordered the Fusion Mesh Office Chair. Unfortunately the holes are faulty meaning that the bolt just goes round and round. It can't be taken out and it can't be screwed in securely. It's not safe. I have had 2 sets of replacement parts sent out and have had the same issues. I have decided to go for a return and refund however they are insisting on collecting the chair for this. However, I have been waiting at home for the past 3 days with promises of an imminent collection but still I am left with a huge box in the middle of my living space.
I am very frustrated with the amount of time I have wasted in trying to assemble this chair and return it.
The right thing for the company to do now would be to issue a full refund. If they don't do this, I will be triggering this through my credit card provider.
I wouldn't recommend this particular model of chair as it seems faulty and unsafe. I also would caution anyone about buying from a company that has a very arduous and time consuming returns process.