GAME Dumfries in Sports Direct

Staff don't seem to know anything about games or consoles as when you ask a question they give the response of I am not to sure I think the staff need more training so to be able to answer questions about the products there selling
Apr 21st, 2023

Brilliant knowledgeable staff, games and accessories for most consoles plus a range of pre owned phones. When a game i wanted wasnt available staff went the extra mile to order it in for me.
Dec 24th, 2022

Simply shocking. Didn't know an xbox from his elbow. Tried to tell me my series s was a one s. After I got him to acknoledge the console I was trading in, he Then, after 10 mins came over and told me he didn't know how to get it on the TV. At that point the chap asked me to come back tomorrow. Complete incompetence. Why would you let someone willing to Spend 400 on a series X walk out. I done this type of job for over 12 years and have never came across such poor service. Shambles of a company.
Oct 15th, 2022

Was very disappointed with the new store. Only one member of staff at a busy time. If it was only serving probably would not be a problem but customers go in with queries which sometimes take a while. We were obviously unlucky that this was the case which ended with a lot of people waiting and quite a few leaving without there purchase.
Apr 13th, 2022

Nov 23rd, 2021