Word Steps Speech & Language Therapy

Anna was a wonderful speech therapist for my son. She was endlessly patient and always had a treasure of fun activities for him to do. He really enjoyed all her sessions and his speech problems improved a lot. Thank you Anna!
Jul 10th, 2022

I took my six year old grandson to see Anna as he had a problem pronouncing certain letters. Anna quickly established there was no physical problem for this and set in motion a lesson plan to help him overcome this. She is a lovely lady who is clearly knowledgeable in her field and has such a lovely way with the children that my grandson did not have a problem going to see Anna and indeed looked forward to it. Her lessons have helped immensely and gave me the tools to continue her good work. I am happy to recommend her.
May 11th, 2022

Anna has worked with my son for over 2 years and has been an absolute pleasure to have. She has become a friend and a confidant as well as an incredible speech therapist. She goes above and beyond to ensure everyone's comfort and happiness and is a true professional. She helped my son overcome his selective mutism through working with us as a family to help us understand the condition and how to help, as well as with the school to help them adapt to his plan and understand his condition. She provided all parties with a tailored program and I can honestly say that without her generous, patient spirit he would not have made it. She is kind, supportive and truly lovely and her program has made this the best journey possible.
Dec 22nd, 2021

I have just completed the SM video course online for parents proposed by Anna. This is an amazing piece of work that has already been so useful to us on a daily basis and that I recommend to any parent of child with SM. The video format is really good, I personally feel that watching videos is much easier, pleasant and understandable than reading a book. In addition, if I had already heard about most topics / tools, I did not know all of them and above all, I really appreciated having everything in one place with some structure around the different topics. I feel that I now understand much better how each part is related to another and ultimately feel much more empowered to support my daughter in overcoming SM.
Feb 8th, 2021

Hello, we are Vicente and Feli, and this is our experience with Anna Biavati. Our boy, Robbie, was attending nursery and the nursery staff showed their concern about our child's speech development and suggested we could contact a speech therapist to improve the child's communication skills. We were aware of it, but unsure about what to do. We spent over 8 months with an NHS speech therapist; the child wasn't improving and we were frustrated because we did not see any progress. We met Anna Biavati when our boy was 4 and a half years old. Since Robbie was only months away from starting Primary school, we contacted her. Best decision we could make. Between April and November, Anna made a huge positive impact on our child, who, from speaking with single words moved to understand orders and instructions and reply with full sentences. There were only minor issues that the boy would overcome and polish by himself. Anna was able to spot our child's problem straight away. It was Specific Language disorder. He was able to read, but not to talk. Anna prepared and designed a plan for him, using a variety of games and strategies, also introducing other languages, since we are Spanish and Italian respectively. After each lesson, she gave us the right instructions: how to play, talk, motivate and improve communication. Anna encouraged the use of three languages, instead of focusing on just English for the child not to be confused, which ultimately has been another great decision. As the boy's communication skills were progressing, his social skills did too. And by December, he was able to memorise and perform at the Nativity play, which was a significant event and improved his status in school. After Anna gave Robbie the tools to express himself, his confidence also boosted and his speech rocketed. Our boy is about to turn 6, his Primary teacher is in awe, Robbie is at the top of his class at reading and numeracy. Anna is accesible, competent, kind, professional, accessible, dynamic, likable, positive, cooperative, creative, knowleged, experienced, supportive and creates an instant bond both with children and parents. And she speaks several languages! From our experience, we can say Anna makes a difference and trusting her and her work is a wise decision.
Oct 22nd, 2020