Hot Flame

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
May 3rd, 2023

One of the worst customer service Ive ever experienced. extremely rude uneducated uncivilised workers that lack basic communication skills and lack integrity. extremely arrogant and disrespectful worker by the name of Christopher who argued over the phone whilst I enquired about the menu and wanted to proceed to book a table and rudely cut off the phone twice. Im baffled as to how the managers have hired such useless staff that lack so much basic skills.
Apr 28th, 2023

Food : 2/5 | Service : 2/5 | Atmosphere : 2/5 More
Apr 28th, 2023

Very good food friendly helpful staff Lovely place to eat Parking: Free packing after 6pm
Apr 27th, 2023

It was our first time here. The staff were friendly and hard working! The food was decent and they have a good selection but the chicken curry was very dry & the scampi was cold, even though it was not long open. The chicken korma, chicken pakora & sushi was delicious The ice cream was nice too! I hoped there would be shredded duck with pancakes but there wasn't. Maybe something to add? I also think that hand wipes or gloves should be made available as so many people touching the serving spoons. Buffet was 14.99 per adult for lunch.
Apr 23rd, 2023