Linlithgow Dental Care

Apr 30th, 2023

Mar 9th, 2023

Fantastic dentistry. Jose is brilliant at what he does - professional, calming, and explains everything very well.
Dec 17th, 2022

Excellent dental practice- friendly efficient staff. Would highly recommend Dr Katie Burke.
Nov 20th, 2022

My son file referral to orthodontist was lost by the clinic, though the orthodontist received it. Email from the orthodontist was in my spam folder. I called but because they had lost the data, I was not informed of the name of orthodontist (they had comunicated with) I was offered to book another appointment that took MONTHS because my son was not considered "urgent", even if I mentioned that meanwhile I had taken my son to a private orthodontist in Portugal who advised urgent action. My son "non urgent" appointment was canceled and I was only given a choice for another "non urgent" appointment months later. In the interim I found the email from the orthodontist had sat on my SPAM folder for 9 months and I called them. The orthodontist was quick and happy to action the 9 month old referral. The orthodontist confirmed what the private orthodontist in Portugal had advised and told me they would notify back the Linlithgow Dental Clinic to action the already delayed by circa 1 year dental procedure and this should be done soonest within a month. More than a month has passed (lost), I have not heard back I just called back and am informed the clinic will call the orthodontist referred to by the Clinic (asking me for their name and number - because they lost the data related to the referral and have no record of the orthodontist communicated back to them). Prior I listened to what appeared to be blame shifting that they do not keep record AFTER notifying a referral to an orthodontist whilst at the same time admiting to the fact, without admiting responsibility that they don't find record of the referral nor offer explanation why I was beeing asked for the name and phone number of the clinic they referred my son to. I do not know how easy it is to change dental practices at this stage.
Oct 11th, 2022