Woodhead Medical Practice

I have been with this practice for nearly 4 years. My first encounter with Dr Fraser was terrible and I ended up reporting her. I loved being with Dr Mcgroarty and Dr Davda but I was told I had to take the Doctor who picked up the phone. I ended up with Dr Fraser who spoke to me on a monthly basis and told me if I needed her just to call Trying to get through to a Doctor is trying to get past the gestapo. I was ill over Xmas and new year and asked to speak to Dr fraser I was told she was very busy but did not offer me another Doctor. I am sick of the way I am treated by receptionist s and now I have moved to another surgery. This is a hassle that I didn't need but to make sure I am being treated well this had to happen.
Feb 2nd, 2023

Reception Staff ,Doctors and Nurses Excellent Nurse Anne very attentive and patient Thank you
Oct 31st, 2022

Do they ever answer the phone
Oct 31st, 2022

Worst practise in Scotland.answer the phones when they feel like it.never any appointments,reception staff attitude appalling.when you are in the surgery they leave the phones ringing while continuing they're conversations which have nothing to do with work.shocking ,it should be closed down
Aug 10th, 2022

Need to update the appointment system/phone line. Calling at 8:30 in the morning to get an appointment no queue just a free for all who can get through first is very hard and un realistic.
May 11th, 2022