Homeworld Kitchens & Bathrooms Kirkintilloch

Positive: Professionalism Services: Plumbing fixture installation, Remodeling
Feb 2nd, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Kitchen design, Remodeling
Jan 13th, 2023

Sure, Homeworld will fit you a new bathroom, no problem. But if you have any 'snags' later down the line as I did (5 months after installation) they're really not very interested. After a further 6 months of endless emailing, phone calls and texts, I'm no further on in getting problems sorted out...just excuses, broken promises and general fobbing off. So if you value customer after-care, think on...
Oct 26th, 2022

If you like a company who call you back and finish the job Homeworld aren't the company for you. Over 2 months after the bathroom was started we are still waiting on the final snagging to be completed. I'm still waiting on a call back from 2 and a half weeks ago. Mark, who sold us the bathroom was excellent and we love the product but the customer service is atrocious. Update to review. Someone was due to come today between 8 and 8.30 to finally complete the unresolved issues. I was out running errands, returned to the house at 7.55 to a note saying they had been and gone as we weren't home. Honestly the worst customer service I have ever experienced.
Jul 28th, 2022

I booked an appointment for this company to come out and give me a quote for renovating my mothers bathroom. After sitting waiting for half an hour after the allotted time slot I called them to be told that the person coming (the owner) had someone walk into their showroom just as they were about to leave and was dealing with them and they may be another half hour or so. I had travelled for half an hour from home taking time off work to be in attendance for the appointment and wasnt even shown the courtesy of a call to let me know he was running late. Just a horrendous customer experience. Would never recommend nor use ever.
Mar 14th, 2022