McRoberts Plumbing & Heating Engineers

McRoberts Plumbing & Heating Engineers

Hours

Tuesday:
12:00 AM - 5:30 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:30 PM

Chamber Rating

4.7 - (42 reviews)
38
1
1
0
2
Read Our 42 Reviews

Chamber Rating

4.7 - (42 reviews)
38
1
1
0
2
  • Margaret Girvan

    Reliable and quick service.
    Apr 12th, 2023

  • Jane


    Sep 30th, 2022

  • John Allison

    First class service , prompt action and replacement part and fixed in cistern , five star service
    Sep 1st, 2022

  • David Bruce


    Jun 28th, 2022

  • Alan Ferguson

    Called out McRoberts to fix a leak coming from the boiler. Engineer didn't drain the system properly and managed to get water into the main circuit board. No heating for almost a week. To be fair they replaced the circuit board and the leak but couldn't get the boiler working again. Thankfully it was still under manufactures warranty and their approved engineer got it up a running like new again. McRoberts still charged me over 300 for breaking my boiler. Expensive lesson, McRoberts are probably good at the simple jobs ! When I received the bill I contacted McRoberts to discuss it. The receptionist advised me to email the company. Not great customer skills under the circumstances. I would have thought they would at least return the call to discuss. To summarise McRoberts took on a job they clearly weren't capable of doing and perhaps they knew would still be under warranty. Perhaps honesty and transparency was lacking in this case and a full refund should have been given. I'm not sure a service was carried out , why would you service a boiler that isn't working??
    May 1st, 2023

Read Our 42 Reviews

About
McRoberts Plumbing & Heating Engineers

McRoberts Plumbing & Heating Engineers is located at Unit 1, 26 Campbell St in Kilmarnock, Scotland KA1 4HL. McRoberts Plumbing & Heating Engineers can be contacted via phone at (156) 382-0559 for pricing, hours and directions.

Contact Info

  •   (156) 382-0559

Questions & Answers

Q What is the phone number for McRoberts Plumbing & Heating Engineers?

A The phone number for McRoberts Plumbing & Heating Engineers is: (156) 382-0559.


Q Where is McRoberts Plumbing & Heating Engineers located?

A McRoberts Plumbing & Heating Engineers is located at Unit 1, 26 Campbell St, Kilmarnock, sct KA1 4HL


Q What is the internet address for McRoberts Plumbing & Heating Engineers?

A The website (URL) for McRoberts Plumbing & Heating Engineers is: https://mcrobertsheating.co.uk/?utm_source=google_map&utm_medium=organic


Q What days are McRoberts Plumbing & Heating Engineers open?

A McRoberts Plumbing & Heating Engineers is open:
Tuesday: 12:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM


Q How is McRoberts Plumbing & Heating Engineers rated?

A McRoberts Plumbing & Heating Engineers has a 4.7 Star Rating from 42 reviewers.

Hours

Tuesday:
12:00 AM - 5:30 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:30 PM

Ratings and Reviews
McRoberts Plumbing & Heating Engineers

Overall Rating

Overall Rating
( 42 Reviews )
38
1
1
0
2
Write a Review

Margaret Girvan on Google

image Reliable and quick service.


Jane on Google

image


John Allison on Google

image First class service , prompt action and replacement part and fixed in cistern , five star service


David Bruce on Google

image


Alan Ferguson on Google

image Called out McRoberts to fix a leak coming from the boiler. Engineer didn't drain the system properly and managed to get water into the main circuit board. No heating for almost a week. To be fair they replaced the circuit board and the leak but couldn't get the boiler working again. Thankfully it was still under manufactures warranty and their approved engineer got it up a running like new again. McRoberts still charged me over 300 for breaking my boiler. Expensive lesson, McRoberts are probably good at the simple jobs !
When I received the bill I contacted McRoberts to discuss it. The receptionist advised me to email the company. Not great customer skills under the circumstances. I would have thought they would at least return the call to discuss.
To summarise McRoberts took on a job they clearly weren't capable of doing and perhaps they knew would still be under warranty. Perhaps honesty and transparency was lacking in this case and a full refund should have been given. I'm not sure a service was carried out , why would you service a boiler that isn't working??


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Overall Rating

Overall Rating
( 42 Reviews )
38
1
1
0
2

Write a Review

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